Division/College: Professional Advancement Network
Location: Boston Main Campus
Full-time/Part-time: Full Time
Reporting to the Assistant Vice President of Marketing and Recruiting, the Director of Marketing serves an integral role in the growth of enrollments within the professional graduate and undergraduate markets. Working with the Assistant Vice President of Marketing and Recruiting, and other key University leaders, the Director of Marketing is responsible for leading and executing differentiated marketing strategies that drive enrollment, enhance awareness and reputation, and contribute to the overall success of Northeastern University's Professional Advancement Network.
A critical leader on the marketing team, the Director oversees day-to-day management of the enrollment marketing function, including internal and external resources that execute and optimize marketing campaigns, develop messaging and collateral, and create new approaches to the overall marketing experience for prospective students and applicants. The Director is deeply engaged with all aspects of the enrollment function including recruitment and admissions activities, lead nurturing, coaching and sales, marketing operations, and digital strategy. He/she is expected to partner collaboratively with senior leaders in each of these units to contribute to the overall success of lead generation and nurturing efforts for prospective students and applicants. The Director will manage a team of marketing experts who are required to meet aggressive business goals and contribute at a high level across the University.
Working closely with content and creative teams internally and externally, the Director supports the execution of an integrated marketing and communications strategy by developing and implementing strategic messaging for the marketing vehicles and degree programs, aligning messaging to audience needs, and ensuring consistency in branding and graphic identity.
The Director is data-driven in his/her approach to optimization and ensures tracking of information and trends to measure effectiveness of various marketing approaches in meeting enrollment targets. He/she oversees the development of a KPI framework to measure campaign effectiveness, and contributes to an overall enrollment KPI framework to measure results against enrollment goals.
The Director works with a high level of independence, challenges the status quo, offers new ideas and techniques to improve marketing and communications outcomes. He/she embraces new ideas; is innovative, anticipates future needs; shares knowledge, and teaches others to do the same. It is an expectation that the Director is a strong communicator and collaborative partner, able to work up, down and across the Organization.
Key responsibilities include:
Participates in development of strategic enrollment planning that supports the University's Professional Advancement Network enrollment goals, including lead generation and nurturing, as well as overall awareness and reputation in the Professional programs market.
Directs the development and execution of marketing plans and strategies for key areas of the Professional Advancement Network including Undergraduate and Graduate Professional Degree Programs, and the Regional Campus Network. Completes plans in collaboration with AVP of Marketing and Recruiting, Regional Deans and other members of the Leadership team.
Oversees successful deployment of marketing tactics which include, but not limited to, digital advertising (prospecting and retargeting), paid search, search engine optimization, email, social media and lead nurture activities as well as the messaging deployed in each. Ensures positive brand image is maintained throughout all messages and materials. Ensures all activities are managed against a KPI framework to measure campaign effectiveness and budget manages for each effectively.
Manage a team of highly skilled marketers to deliver on the overarching Professional Advancement Network enrollment goals, set and manage measurable objectives, and ensure the overall success of the team.
Partners with leadership in Recruiting and Enrollment Services and other internal and external resources to contribute to successful recruitment and coaching strategies. Ensures University's brand and messaging are being delivered consistently through these strategies. Ensures a KPI framework is developed to assess effectiveness of lead generation and lead nurturing in these programs.
Collaborates closely with with the AVP of Digital Strategy and the digital team to develop successful digital strategies for all major lead generator Web properties. Ensures plan for continuous quality improvements, content oversight and brand and message representation. Ensures all activities are managed against a KPI framework to measure effectiveness of digital efforts.
Partners with the Director of Marketing & Sales Operations to ensure effective technology strategies to provide insights on campaign effectiveness and efficiency.
Develops and oversees a KPI framework for marketing decision making and campaign monitoring. Contributes to the overall enrollment team's KPI framework to help identify trends, deploy resources and measure results.
Monitors trends and applies knowledge to planning and execution of marketing strategy; supports enrollment efforts through development of new strategies and programs.
Other duties as assigned
Bachelors degree with masters preferred. 8-10 years of experience in marketing and communications. Demonstrated success in development and execution of [strategic] marketing plans and programs that leverage a range of outbound and inbound strategies as well as a variety of channels. Excellent written and verbal communications skills and ability to work independently and in a team environment.
Flexible, creative thinker open to new ideas and changing priorities within a fast-paced organization. Strong project management skills and ability to manage stakeholder expectations. Ability to think and act both analytically and strategically. Working knowledge of marketing automation and CRM tools and strategy to achieve lead generation and lead nurture goals. Preference for knowledge of both Marketo and Salesforce.
Proven ability to work with vendors and agencies to produce results. This may include digital agencies, creative agencies, designers, call centers, and/or sales partners.
Prior experience in supervising a team of marketing professionals is required. Ability to work efficiently, creatively and meet deadlines. Demonstrated ability to make decisions and exercise sound judgment. Demonstrate business-like manner and appearance; exercise diplomacy and tact.
To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern
Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.
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Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, a...nd global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.